We run an online candle store, and before using ResolveAI, we used to get tons of Instagram DMs with repeated questions about products, pricing, delivery, and recommendations. We had to manually reply to everything.
The ResolveAI team gave us a 2-month free trial, and honestly, we saw users loving the chat experience from day one. The AI was smoothly handling lead enquiries, guiding customers directly to the product pages they were looking for, and even helping them decide what to buy.
I personally reviewed many customer conversations, and it genuinely felt like users enjoyed interacting with the chatbot. We even noticed better conversions because customers were getting instant answers without waiting for us.
After the trial, we decided to purchase the yearly plan. Also, the support team was super helpful during setup and helped us properly integrate everything into our store.
Really happy with the experience so far.
