Hello Makers! I bet you all have some customer support emails that repeat once in a while? Or maybe more than once? I have a similar scenario providing customer support via email. Mainly using macOS Mail to handle those requests. Prior to ReplyCube I had a plain text editor with all of my pre-defined replies (Canned Messages) in that file. Once a ticket came in with a general question, I had to scroll through the file, copy and paste the reply. With ReplyCube you can do this faster. Right in the compose email window, you can access the extension and browser your canned replies. Quick search, drag and drop into the the body of the email, send. The canned messages can be rich in formats, have urls, photos, files, etc. Try it out with a free 7 day trial when you download the app. Hope you like and hope we can help speed your replies :)

ReplyCube

macOS Mail Extension for canned (pre-defined) messages

macOS Mail Extension for canned (pre-defined) messages