👋 Hey Product Hunt! I’m excited to introduce Repliva, an AI customer support specialist built specifically for Shopify stores. The idea came from a problem I faced myself. As ecommerce stores grow, customer support quickly becomes overwhelming. Agents spend hours jumping between emails, Shopify orders, tracking pages, refund policies, subscriptions, and product information just to answer simple questions. Most AI support tools either: * Don’t have enough context to provide accurate answers. * Respond automatically without sufficient control. * Require complex setups and extensive training. We built Repliva differently. Repliva automatically gathers everything a support agent needs: ✅ Shopify orders and customer history ✅ Tracking and shipment status ✅ Store policies and FAQs ✅ Product information ✅ Subscription data ✅ Refund and cancellation workflows Instead of sending messages automatically, Repliva prepares highly accurate replies that stay under human review before they’re sent. The goal isn’t to replace support teams. It’s to help them handle tickets faster, reduce repetitive work, and maintain high-quality customer experiences. We also added an Insights system that analyzes customer conversations to uncover recurring issues, product feedback, and opportunities to improve the business. We’re still actively building and would love your feedback. What is the most frustrating part of customer support in your business today? Thanks for checking out Repliva ❤️

Repliva

AI Customer Support Agent for Shopify Stores

AI Customer Support Agent for Shopify Stores