Hi Product Hunt, I'm the maker of Qualitify. 👋 I built this after working at a company where WhatsApp was how we reached customers. Our team used several different phone numbers, and every important conversation happened on calls. We had no way to review them. I couldn't tell which agents were doing well, who needed help, or whether any coaching was working. Qualitify is what I wished we'd had: Every call is recorded. A desktop app captures your team's WhatsApp calls automatically, across all your numbers. Reviews are fair. A sampling policy chooses which calls reach review, so coverage spreads across everyone instead of landing on whoever is easiest to check. Scoring is yours. Set your own criteria and weighting, and flag mistakes that fail a call outright. Scores are honest. Every average shows how many reviews are behind it, and an unreviewed call is never counted as a zero against the agent. Coaching can be measured. Attach a plan to a score, then compare before and after to see whether it worked. Privacy is built in. Audio is deleted after 30 days, reviews are kept, and recordings are never used to train AI models. There's a 14-day free trial with 100 calls included and no card required. I'd love your feedback. What would make this more useful for your team? I'll be here all day to answer questions. Thanks for taking a look!

Qualitify, record, review WhatsApp calls

Qualitify helps WhatsApp teams turn calls into better ones.

Qualitify helps WhatsApp teams turn calls into better ones.