Microsoft retired Skype in May 2025. For twenty years it was the obvious answer when you needed to call an actual phone number in another country, whether a hotel, a bank, or your family on a normal landline.
I have spent most of my career in telephony (SMS, SIP, WebRTC), and even I struggled to find a clean replacement. Every option I tried wanted me to install an app, make an account, and accept a tracking pixel, just to place one call. WhatsApp, Signal and LINE only reach other people on the same app, which for obvious reasons don't want to work with one another and there is no help when the number you need to dial belongs to a bank, hotel, lawyer's or a government office.
Kafkai
Hi, I'm Iqbal, the maker behind PuchiDen.
I have spent twenty years on the unglamorous parts of telephony. I founded Xoxzo in 2007 and ran it for fourteen years doing SMS, SIP and WebRTC, bridging the internet to the public phone network. So when Microsoft retired Skype last year and I went looking for a replacement, I was annoyed to find that even I, someone who does this for a living, now found international calling a pain.
Every option wanted the same things. Install an app. Make an account. Hand over a phone number to verify. Accept the tracking pixel. Installing an app to make one phone call is, when you stop and think about it, ridiculous.
So I built PuchiDen. The name is Japanese: puchi (プチ, small) plus den (電, the first character of 電話, phone). A small, simple phone.
It works like a 1995 payphone. Open the browser, dial, talk. No app, no account, no password, no Google Analytics, no Meta Pixel. It reaches any real phone number in 180+ countries (banks, clinics, hotels, government offices), not just other people who installed the same app. You pay only for calls that connect, and unanswered calls are free.
One other thing I wanted as an e-Resident and an Estonian company owner was an Estonian number which I can receive and make calls with. Skype had that, but took it away when the left. I built in PuchiDen incoming calls via virtual numbers too. If you're an e-Resident like me and need an Estonian number to receive and make calls for your business, then PuchiDen is for you.
There is €1 of free credit on signup for a limited time if you want to try it. Ask me anything about it!
@iqbalabd Hi Iqbal, congrats on the launch. how do you handle dropped calls and connected but non toll quality?
Kafkai
@zolani_matebese Thanks!
I think the VoIP jargon is strong on this one so let me just answer it in a way that more readers might understand better.
So basically the question is on how we handle "dropped calls" (i.e calls that connect initially but die mid-conversation) and bad quality calls (connected but non-toll quality i.e what you'd expect from a real copper line phone)
Short anwer: We try our best.
Long answer:
A PuchiDen call has two legs: your browser -> our infrastructure "leg" over WebRTC, and the infrastructure -> PSTN leg over carrier interconnects. The PSTN leg is carrier-grade and effectively always "toll quality", so the only "leg" where quality varies is your own first-mile internet.
On that leg we negotiate what is called Opus (wideband, loss-tolerant, i.e it degrades gracefully under jitter rather than dropping), and we pin media routing to the nearest "edge" or entry to the call infrastructure from our servers for least travel distance. We do monitor per-call quality metrics.
But your question brought to me an idea where we might be able to surface the metrics real time on the dailer somewhere, since we already have the call quality metrics.
Hope that answers you questions.
@iqbalabd great answer tx. Lolled at the jargon is strong :)
Kafkai
So, I'm excited to announce that PuchiDen has just open up it's own affiliate program!
The program is straightforward: Attribution is first touch; valid for 30 days and your cut of the validated revenue is 10%, which will be recurring for up to 12 months.
We'll be vetting applicants, so it's not an automatic acceptance thing: Answer a few questions on our form here and we'll get back to you on the next steps.