Product Fruits

Increase your free trial conversion

18 followers

Build step-by-step tours to encourage new users to discover your product, provide them helpful information with embedded Tooltips, allow them to leave you video feedback in real-time, and analyze precisely all the roadblocks on their customer journey.
Product Fruits gallery image
Product Fruits gallery image
Product Fruits gallery image
Product Fruits gallery image
Product Fruits gallery image
Product Fruits gallery image
Product Fruits gallery image
Product Fruits gallery image
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Launch tags:Web AppUser ExperienceTech
Launch Team
AppSignal
AppSignal
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What do you think? …

Karel Papik
Hey folks from PH! My name is Karel Papik, and I am a guy with a lot of experience in video games. Gamers are a super cool audience, but to be honest, it's not easy to make them happy :) As a game designer, I've learned a LOT about product adoption because games are a product that you use only for the pleasure of it. And that's what I mean - a good app has to be fun to use, and we can help you make that happen. I know it's always a challenge - when your app is great, but the users aren't patient enough to really learn how it works and to really understand its benefits. You are not alone - we have heard it so many times. But have no fear, with Product Fruits, we give you all the tools you need to make your customers happy and their onboarding a bright journey to success. 👷 Create very robust step-by-step User Guides to achieve exactly what you need thanks to our extra features (multi-pages, dynamic URLs,...) ⚒️ With Tooltips, provide to your users all the additional information (text, images, videos) they need at the right time. 📢 Share release notes via the Announcements module. 🥰 Ask your users how much they like a new feature through the Adoption Meter, a customer feedback tool with a video option. 💍 Deploy the Life Ring as the single-point-of-contact for your users, with direct links to Guides, Feedback, Chat, Meeting scheduler, anything they would need during their trial period. I hope you will take some time to try our product and let us some feedback about it! Happy onboarding! Best Karel Papik, co-founder
Vlastislav Dockal
@karel_papik Do you offer some kind of boarding analytics?
Karel Papik
@vlastislav_dockal Hi Vlastislav. We do offer analytics which shows you for example where are you losing customers, which boarding tours they didn't finish. Or you can see on which Hints users are clicking, those can be a weak spot in your app as users need more information there. Our analytics can be integrated into analytics like Heap, Google Analytics or Mixpanel which give you perfect insight then.
Vlastislav Dockal
Vladimir Plachy
@karel_papik based on your experience at product fruits, what is the most common mistake in the onboarding process that hurts the conversion rate?
Karel Papik
@vladimir_plachy good question. The biggest problem we see on daily base is that they are just describing the features, instead of presenting how the app solves clients problems. You should keepn on mind that you are always selling, you are never just presenting if you know what i mean
Sergey Voynov
Super! We will also try to use it for our SaaS platform. Congratulations on the launch!
Ladislav Šalom
@sergey_voynov Thanks! Don't hesitate to schedule a call with us.
Karel Papik
@sergey_voynov Thanks Sergey. I have to say that our support is 100%. We will assist you in free trial, we will assist you in paying mode. Always.
Ivan Homola
Well done guys! 👏 beautiful product, wish you the best!
Kristína Mizeráková
@ichangetheway thank you for your support!
Ladislav Šalom
@ichangetheway thanks Ivan :)
Karel Papik
@ichangetheway Thanks much for nice words Ivan!
Lukas Mehnert
Congrats for your launch! Looks very cool. We will give it a shot
Ladislav Šalom
@lukasmehnert1 Thanks Lukas!
Nathanael Hunt
I just discovered this app, looks like a great deal and exactly what I would like to do for the visitors of my website. But isn't it complicated to add to your website when you are a total newbie with technical stuff?
Karel Papik
@nathanaek_hunt Product Fruits don't require any coding skills, you create the content in the editor. Adding ProductFruits to your web is easy - just add a code snippet (similar to google analytics fo example). Or for the testing purposess you can use gogle extension. Am I answering your question well?
Nathanael Hunt
@karel_papik Thank you for reassuring the non-tech guy inside me. I will give it a try then, there is a free trial, right?
Karel Papik
@nathanaek_hunt 1. We have a free trial. 2. We offer you a demo session to help you get into it quickly. 3. We are on chat for you anytime you need help. Product Fruits doesn't require any coding. Some users might want to customize CSS for example, but that's not needed.
Frantisek Borsik
Finally, nice to see You here, guys. @karel_papik (y)
Karel Papik
@fborsik Thanks! Our very first PH launch :)
Kristína Mizeráková
@fborsik Thanks your your support! :)
Frantisek Borsik
Petr Semrád
Trivi uses Product Fruits and it's great. We created a few onboarding tours and we've seen the engagement has increased. We publish release notes directly in our application, so our clients immediately see news . But the most used feature is the Typeform integration - we gather feedback on the regular basis (like every two months) via Product Fruits tours and the integrated Typeform form . I really can recommend Product Fruits!
Karel Papik
@petr_semrad Thanks much Peter! Shared experince from the client is always the best!
Kristína Mizeráková
@petr_semrad Thank you Petr for sharing this experience!
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