Oversai
Observability for CX — auto QA and VoC for human + AI agents
4 followers
Observability for CX — auto QA and VoC for human + AI agents
4 followers
QA tools haven’t kept up. Most still rely on manual reviews and sample less than 1% of conversations. That means teams miss insights, slow down improvement, and waste hours tagging spreadsheets. Oversai Observability for CX brings observability principles from IT into Customer Experience. It automatically monitors, analyzes, and scores every interaction — human or AI — so you can see what’s happening, what’s breaking, and where to improve.
