Osmosis: The CRM where your team learns by working together

Most CRMs are black boxes. Reps enter data in isolation, managers chase updates, and the playbook lives in the heads of your two best closers — until they leave. Osmosis flips that. Inspired by Shopify's "open floor" model, every deal, case, and forecast plays out in shared team channels. Nothing is siloed. A new rep watching a senior handle an objection in real time learns faster than any onboarding doc ever taught them. The AI layer handles the CRM grunt work — logging updates, drafting offers, narrating forecasts — so the conversation stays human. Six agents, zero forms. We built this for HMD Secure's defense sales team, where institutional knowledge is the moat. But the open floor principle applies anywhere you want a team that gets smarter together, not just bigger. Would love to hear: does your team have a knowledge-sharing ritual that actually works? We're exploring what "open floor" looks like across different sales cultures.