Ordo AI: https://ordo-ai-v1.vercel.app/

Ordo AI cross-references every support request — cancellations, refunds, address changes, "where's my order" — with live Shopify data, and hands your agents a structured evidence package before they act. No tab-switching. No guessing. The agent still decides.

Hey Product Hunt 👋 I built Ordo after watching support agents lose minutes on requests that should take seconds — not because the decision was hard, but because the evidence was scattered across Shopify, the helpdesk, and order history. Ordo pulls that evidence together automatically and hands agents a clear answer to "can I still cancel this" or "is this actually a duplicate order" — before they even open a second tab. A few things worth knowing: Ordo doesn't take actions on its own. The agent always approves the final call. We're not trying to remove the human — we're trying to remove the fifteen minutes of digging that comes before the human decides. It's built specifically for Shopify stores and DTC brands, not general-purpose support. We're early. I'd rather hear what's wrong with this than have everyone tell me it's great — so if you run a support team, I'd genuinely like your take. Happy to answer anything about how it works, what it doesn't do yet, or why we built it this way.

Took it for a spin on a fake refund request and it pulled the order status, payment, and shipping history into one tidy card. Honestly that alone would save my team a few minutes per ticket.

Tried Ordo AI on a busy Monday with a flood of address change requests. It pulled up the correct order info and past notes instantly, saving me from digging through Shopify tabs myself. That alone made the afternoon feel less chaotic.

finally something that stops agents from opening five tabs to figure out a refund. the evidence package idea is genuinely smart, especially the order cross-reference.

Took it for a spin on a fake refund request and it pulled the order status, payment, and shipping history into one tidy card. Honestly that alone would save my team a few minutes per ticket.

finally something that stops agents from opening five tabs to figure out a refund. the evidence package idea is genuinely smart, especially the order cross-reference.