What do people think of OpenPhone?
The community submitted 218 reviews to tell
us what they like about OpenPhone, what OpenPhone can do better, and
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3.5/5All time (10 reviews)
5/5
Recently (1 review)218 Reviews
Good UX design, user friendly and all that. However, almost none existent customer support, full of bugs, founders don't have an operations managed, probably chill somewhere in Bahamas in ex Sam Bankmans villa with seed money they got...very disappointed. It gets you blocked, you have to wait till midnight for customer service reps email that could, or could not reach out to you depending on their mood today...
Terrible customer service. They ban my account without giving any reason even I haven't used the number yet.
Having the HUGE PROBLEM! No ability to deliver text and support will not respond. Getting ready to switch have been using them for over 2 years and recommended. We have 10 lines completely useless! DO NOT USE OPENPHONE if you would like reliable service and actual customer service find another product.
run by cool people. mobile focused. next gen business phone maintenance.
Super easy to use and the AI features are well thought through and actually useful!
I had high hopes for this software for my business. However, after using for a few months, I was plagued with more and more bugs. To name a few, scheduled messages not sending, loss of all contacts I had created except for 4, not being able to use the app for a business day and more. Good luck getting a response from customer service when you have a problem. They typically take days to respond.
Review of OpenPhone 2.0
We've been using OpenPhone for while now and the product has been great! And support has been excellent!
Congrats @darynakulya + @mahyarraissi and the crew!
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