Only Human - Listen Up! The Big Turkey in the Sky: Tips from crisis negotiators on surviving Thanksgiving

"It’s not a coincidence that we decided to tackle listening right before a big holiday, when a lot of us are about to spend time with family. After all, sometimes the people we love the most can be the hardest to listen to — and that can make for contentious conversation (unless you’ve got Adele to save you). So we’re rounding out Only Human’s Listen Up project with some guidance to navigating the dialogue at your Thanksgiving dinner table. Henry Alford, who writes about manners for the New York Times, had heard about so many family trainwrecks during the holidays. And he started wondering, what would people who deal with serious conflict have to say about getting through a challenging family gathering? He called up the experts: crisis negotiators."