Reviewers mostly praise On Air Parking for low prices, easy booking, clear texts and QR codes, covered or secure-feeling lots, and friendly staff, with many saying pickups are quick and the service works reliably over repeated trips. But the weak point is shuttle service: some users report long waits, full vans, early departures, broken shuttles, or no pickup at all, sometimes forcing them to call, take a taxi, or rebook parking. A few also describe poor support on refunds and damage issues, so savings can come with uneven execution.