NextGenSwitch lets MSPs, telecom resellers and BPOs run AI voice agents, PBX, campaigns and human contact centers under their own brand. Self-host or managed, bring your own SIP carrier and AI provider.
NextGenSwitchNext Generation Multi Tenant PBX and Call Center
Launched on April 4th, 2025
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Maker
đ
Hey Product Hunt đ
I'm Iftekhairul, the maker of NextGenSwitch.
We originally launched NextGenSwitch here as a multi-tenant PBX and call-center platform.
A lot has changed since then.
One problem kept appearing in our work with call centers and telecom systems:
Companies want AI voice agents, but real-world communication usually involves much more than connecting an LLM to a phone number.
You still need SIP carriers, routing, queues, campaigns, human agents, PBX features, APIs, tenant management and sometimes complete control over where everything is hosted.
So we rebuilt NextGenSwitch around that idea.
Today it combines:
đ¤ AI voice agents
âď¸ SIP/PSTN & PBX infrastructure
đĽ Human contact-center agents
đ Outbound campaigns and automation
đ˘ Multi-tenant customer environments
đ¨ White-label deployment
đ Programmable voice + WebSocket APIs
âď¸ Self-hosted or managed deployment
One area we're especially focused on is service providers.
A VoIP provider, MSP or BPO can use NextGenSwitch to create its own branded AI/contact-center service instead of sending every customer to another SaaS vendor.
You can also bring your own SIP carrier and preferred AI providers rather than being locked into one ecosystem.
I'd particularly love feedback from Product Hunt makers working with:
⢠Voice AI
⢠Telecom / VoIP
⢠BPOs and call centers
⢠MSPs
⢠SaaS products that need phone automation
What would you want from a platform like this before offering AI voice services to your own customers?