Lumen

AI order tracking support for Shopify stores

6 followers

AI order tracking support for Shopify stores

6 followers

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Ecommerce platforms

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Issue tracking software

•

Shopify Apps

Lumen is an AI order tracking chatbot for Shopify stores. It answers WISMO questions from your storefront, pulls live order and tracking details, detects frustrated customers, and escalates to your team with full context.

Free Options

Launch tags:E-Commerce

Launch Team / Built With

Render: Get up to $100K in startup creditsCloud infrastructure for founders who want to move fast and NOT break things

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Maker

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Hey Product Hunt! I built Lumen because Shopify merchants spend too much time answering the same order tracking questions. Lumen sits on the storefront, answers WISMO questions in real time using order and tracking details, and escalates frustrated customers to the team with context when a human should step in. I would love feedback from Shopify founders, ecommerce operators, and support teams: what would make this more useful for your store?

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5mo ago

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