I cannot tell if this was a SCAM or Incompetence, sad but true. I first bought 6 weeks of letters which was good.I renewed for 1 year, and it fell apart. They skipped many weeks, often I did not get letters from them. Must have sent 8 emails asking after, they auto-replied, couple times even a human replied. In response to missed letters sent they sent me a couple DUPLICATES, of which I already received. Now it's ben about 5 weeks in a row that they have failed to send them. GREAT IDEA, but for me they completely blew it. I REALLY WANTED this to work, but have come to my limit, I cannot spend more time attempting to solve this non-receipt of letters (paid for in advance, mind you). I write this review of bad service/Failure to live up to the deal so that others know my story with them. Too bad, I wish it were different. Great Idea, Poorly Implemented. I WOULD HAVE BEEN A LIFETIME CUSTOMER, but after 8 missed weekly letters I'm calling it quits and leaving it at that.
