Empower your support with AI for instant responses, smoothly transitioning to human teams for complex issues, and boosting satisfaction while cutting costs.
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Customerly Aura
Customerly Aura is the best AI chatbot, delivering fast, accurate support in any language. Ensures customer satisfaction; escalates complex issues to humans when needed.
Free Options
Launch Team
Insou AI
The hybrid approach here makes a lot of sense. Most support teams are drowning in repetitive 'Tier 1' queries, so having Aura handle the easy stuff automatically is a huge unlock for efficiency.
If the hand-off to human agents is smooth when the AI gets stuck, this is the perfect setup. Let the AI clear the queue, let humans handle the complex edge cases.