Most reviews praise Koinex for restoring access to legacy funds via koinex.us.com, highlighting responsive support, clear guidance on account merging and KYC, and successful withdrawals. Users say the interface is clean, transactions feel secure, and the relaunch rebuilt trust after years of uncertainty. Common requests include more withdrawal options and a full exchange account feature. A few note pending withdrawals but report resolution after verification. Overall sentiment is strongly positive, crediting steady communication, smooth reactivation, and consistent follow-through on refunds and access.