Keepsake Frames

Name: Keepsake Frames
Rating: 4.07 (15 reviews)

The app that makes it easy to frame the photos on your phone

4.1•15 reviews•

20 followers

The app that makes it easy to frame the photos on your phone

4.1•15 reviews•

20 followers

Visit website

Keepsake is the free app that makes it easy to have your photos printed, framed, and delivered to your doorstep. Handmade in the USA. Starting at just $15. Over 10,000 five-star reviews in the App Store.

Launch tags:Android•iOS•Home

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Keepsake Frames

Maker

Why did you enjoy your Keepsake experience?

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6yr ago6 Answers

It seems very convenient and doable

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5yr ago

Keepsake Frames

Maker

Full disclosure - I am head of marketing at Keepsake, but I believe in our product and we do our best to provide an easy ordering experience and a high-quality product that always delights the receiver.

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6yr ago

Your product is great, keep it up! I love custom-made phone cases that really stand out And everyone just stares at them. So the fact that you are making photos and framing them as well as sending them to peoples doorsteps is just extraordinary. It reminds me of my favorite app that makes custom phone cases out of Spotify songs, and it looks just amazing.I got my girlfriend the other day Spotify phone case with the cover and the code of this song and since it was your favorite one she just loved it. https://getcustomphonecase.com/p...

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5yr ago

Sweet! Keep up the good work! Also love that you’re not too far away (I’m in Louisville)!

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6yr ago

Keepsake Frames

Maker

@alexsmacd We're proud to produce our frames in Kentucky!

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6yr ago

This is a great idea! any plan to ship to Canada as well?

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6yr ago

Keepsake Frames

Maker

@david_ramalho1 stay tuned!

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6yr ago

One of the best. Thank you guys!

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6yr ago

Keepsake Frames

Maker

@robert_wilcox Thank you for the support!

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6yr ago

The greatest 🖼app ever! Love the new branding too.

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6yr ago

Keepsake Frames

Maker

@cyrus_c You're the best! ;-)

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6yr ago

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Keepsake Frames

Maker

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6yr ago

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4.1

Based on 15 reviews

Review Keepsake Frames?

Keepsake Frames receives mixed reviews from users. Many customers praise the app for its ease of use, high-quality framing, and quick delivery, with some noting the exceptional craftsmanship and attention to detail. However, there are complaints about customer service, with some users experiencing issues with delivery and dissatisfaction with the company's response to problems. Despite these concerns, the overall sentiment is positive, with many users expressing their intention to use Keepsake Frames again for future projects.

+12

Summarized with AI

Pros

high quality frames (10)

fast delivery (8)

customer satisfaction (4)

secure packaging (4)

attention to detail (3)

customization options (3)

easy to use app (3)

affordable pricing (2)

Cons

poor customer service (4)

inconsistent quality (3)

Pros

Cons

Reviews

Most Informative

•1 review

I have purchased 7 frame jobs from Keepsake. I don't think my expectations are unreasonable and the first five frames were acceptable. My last purchase of two framed pictures I was not pleased with, both pictures were darker than they shown on my phone, and I asked for a refund. I was asked to email a picture of the two frames. I did so and was told my opinion was not correct. This she could tell by a pic sent via email?!?! I was then offered a credit if I sent the frames back. Fair enough. I asked for a return postage label. I was then told that's not offered. What I have seen is that the customers approval is not their concern and while you will pay some pretty good money, if you're not happy, they won't stand behind their product. I'll find another company that values their customer's satisfaction. Companies that forego customer satisfaction will slowly be replaced by companies that value their customers.

What needs improvement

poor customer service (4)inconsistent quality (3)no return postage label (1)color accuracy issues (1)

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1yr ago

•1 review

Having an abundance of original art or prints stacked around, waiting to be framed or matted, I started mounting and framing myself,,,, I learned what Archival framing really meant and was amazed at the poor quality of work paid for by friends and displayed on their walls,,,, I was pleasantly surprised to receive such High Quality work through Keepsake Frames! I had a 4 photo collage framed for a gift and anther nice Tuscany Vineyard photo for me to keep. Their app let me view multiple different possible arrangements for the collage, you can also view numerous different frames to pick from. Spend a bit of time when ordering to preview different combinations. Mat Corners were precisely cut, dust seal covered the back and the hanging hardware looked better than my own work 🫣. The frames even had wall bumpers on the lower corners. You just don’t see this much attention to detail delivered by many framing shops. Delivery time was reasonable and packaging provided good protection,, sat on my doorstep a couple of rainy days as I was “away”. Very pleased with the total experience!

What's great

customization options (3)attention to detail (3)high quality frames (10)secure packaging (4)

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2yr ago

•1 review

I discovered Keepsake Frames after seeing an advertisement on Hulu, and I couldn't be happier with my experience. My husband and I had the opportunity to attend a college football game at a stadium on my bucket list for years. I was so excited I ordered a frame for a particular picture we took together at the game that night. When the frame arrived in its iconic yellow box, I was thrilled to unpack it and see the finished product. Keepsake Frames has done an exceptional job printing and hand-framing our cherished memory. The quality of their work truly exceeded my expectations. The attention to detail in the framing was remarkable and beautifully complemented our picture. The frame now proudly hangs in our living room, a daily reminder of that unforgettable day at the football game. I commend Keepsake Frames for their excellent craftsmanship, prompt delivery, and secure packaging. They take pride in their work and genuinely care about customer satisfaction. Overall, my experience with Keepsake Frames has been nothing short of fantastic. If you want to preserve your precious memories in an elegant and durable frame, I highly recommend trying them. Their exceptional product and dedication to customer happiness have made me a loyal fan, and I'll undoubtedly be returning for more framing projects in the future.

What's great

attention to detail (3)fast delivery (8)high quality frames (10)customer satisfaction (4)secure packaging (4)

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2yr ago

•1 review

What needs improvement

poor customer service (4)inconsistent quality (3)no return postage label (1)color accuracy issues (1)

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1yr ago

•1 review

What's great

customization options (3)attention to detail (3)high quality frames (10)secure packaging (4)

Report

2yr ago

•1 review

What's great

attention to detail (3)fast delivery (8)high quality frames (10)customer satisfaction (4)secure packaging (4)

Report

2yr ago

Keepsake Frames

The app that makes it easy to frame the photos on your phone

The app that makes it easy to frame the photos on your phone

Have a question about Keepsake Frames? Ask it here and get a real answer.

Do you use Keepsake Frames?

Maker Comment

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Engineering & Development

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Have a question about Keepsake Frames? Ask it here and get a real answer.

Do you use Keepsake Frames?

Maker Comment

What needs improvement

What's great

What's great

What needs improvement

What's great

What's great