instaCheckIn

Inspiration: Being a frequent traveler,we used to stand in the long queue for the check-in purpose. Rather than waiting along the line, they prefer to have a simple procedure that allows them to go directly to their room. Most of the hotels are still adopting the traditional way of check-in which will affect daily operations. Mobile check-in will free up staff time so that they can concentrate on delivering their service. During the covid-19 pandemic, we want to emphasize on contactless check-in where it benefits the hotel guests and hotel staff. To provide the leading edge platform to inspire hotel organizations in Malaysia and the Asean region to all business travellers, vacation travellers, families, tour group and handicapped guest What it does: The user required to download the app anywhere from the playstore or by scanning QR code. Prior to check in, they need to search for a QR code nearby and scan the code to check in. Guest required to fill up the check-in details. After submission, Hotel front desk staff required to verify the latest guests details before handing over the room key. Benefits:- Save time. Fill in the forms right away in your fingertips even before you reach the hotel Drives more revenue. Capture customer contact data which help hotel grow their email lists which can help to promote hotel activities. Convenient. Mobile check-in allow guests to check-in from anywhere before they set foot in a hotel. Efficient. Smooth check-in process will allows the staff to keep up with their activities efficiently. Reliability. The ability to provide what was promised, dependably and accurately ; make sure the hotel front desk staff correctly identify guest needs, promise only what can deliver and follow through to ensure that the service was received as promised. Assurance. Take the time to serve guests one at a time. Provide service assertively by using positive communication techniques and describing products and services accurately.