Reviewers describe INDQ as a careful, hands-on medical product design partner with repeated strengths in ergonomics, usability, manufacturability, and follow-through beyond concept work. They say the team translates clinical and technical requirements into practical prototypes, intuitive interfaces, compact electronics, and production-ready designs, while also handling documentation, troubleshooting, and regulatory needs. Several reviews highlight close collaboration with clinicians, suppliers, and interdisciplinary teams, plus strong user research and attention to materials. Criticism is scarce, so the picture is largely one-sided and strongly positive.