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HighEngage
AI-powered customer engagement platform for websites
13 followers
AI-powered customer engagement platform for websites
13 followers
HighEngage is an AI chatbot and AI customer support agent that turns website visitors into qualified leads and customers. Train AI on your website and documents to deliver instant, personalized responses, capture leads, create support tickets, integrate with your CRM, seamlessly hand off to human agents, and uncover conversation insights-all with a no-code setup. Reduce support workload, increase conversions, and never miss a sales opportunity.
One thing I'd love to see is the ability to set custom guardrails or fallback responses for questions outside the trained content, so the bot can gracefully redirect to a human instead of guessing. Would make it feel way more trustworthy on edge cases.
@nisanurbal4rn4 Thanks so much for the feedback! It actually validates something we felt was really important. 😊
HighEngage already supports custom fallback responses for questions outside the trained knowledge base, and businesses can seamlessly hand conversations over to a human agent when needed. We completely agree that trust matters more than guessing.
Took it for a quick spin on my own site and was surprised how well it pulled answers from random blog posts I'd forgotten I'd written. Setup was genuinely no-code, which I appreciated.
@nevzaty1ns Thanks so much. Really appreciate you taking the time to share your feedback!