@bentossell@melissajoykong there is "world average" metric calculated as average of all accounts (more than 300K today) - currently it is 8.2, so your 24 is much more than average. There are actually not so many 100% happy accounts, you can see them here https://www.happygrumpy.com/inde...
@melissajoykong Two words about this tool. HappyGrumpy is a project by Zoral Labs. It began while we were experimenting with our artificial intelligence analysis of twitter data. Once we started, we couldn’t stop! HappyGrumpy is a free twitter emotions analysis and instant poll tool. It reads your recent tweets and analyses sentiments patterns and then present it in aggregated form -- your overall happiness, daily score, most positive and negative hashtags, and many more..
There are 3 key functions in this app:
1) Twitter account analysis -- just fun feature, analyses your (or any other account) tweets for sentiments / emotions -- https://www.happygrumpy.com/twit...
2) Brand analysis -- similar to 1 but analyses tweets mentioning given brand name or subject (i.e. are people love or hate your brand) -- https://www.happygrumpy.com/publ...
3) Instant "poll" tool -- allows define up to 10 brand names, then analyses these names on daily basis (it is like survey but without questions) -- https://www.happygrumpy.com/publ...
it would be great to have some feedback on each of these functions.. Thanks..
We just released new feature "customer satisfaction report". It allows analyse emotions in tweets sent to a given twitter account. For corporate accounts it will be "customer feedback", so you can see what customers are think about company. Example: top America banks customer satisfaction report https://www.happygrumpy.com/poll...
You can click each name and see detailed report, for instance Citi Bank https://www.happygrumpy.com/bran...
to make your report just open "brand analyser" https://www.happygrumpy.com/inde... and put query to:twitter_account_name
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