Handover connects to HaloPSA and ConnectWise and turns your existing ticket and project data into professional client outputs - action logs, risk registers, status reports, client emails, and more - in 30 seconds.
Outputs push straight back to your PSA as ticket notes. Reports schedule automatically. The delivery health dashboard gives you RAG status across every client at a glance.
Now on the HaloPSA marketplace. 14-day free trial, no credit card required.
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Maker
📌
Hey Product Hunt 👋
I'm Lewis - I built Handover while working full time as a Technical Project Manager at an MSP. I kept watching our team spend 3-4 hours every Friday afternoon copy-pasting engineer notes into client emails, reformatting spreadsheets, and chasing updates that should already be in the ticket.
The data was all in HaloPSA. The problem was turning it into something you could actually send to a client.
Handover fixes that. It connects directly to HaloPSA, reads your tickets and project notes, and generates professional client-ready outputs in seconds - action logs, risk registers, client emails, status reports, and a formatted Excel pack. Everything pushes back to HaloPSA automatically so your ticket history stays complete.
This week Handover is being listed on the HaloPSA marketplace. That's been the validation that this solves a real problem - not just for my team, but for MSPs at scale.
Would love any feedback from the Product Hunt community - especially from anyone in the MSP or IT services space. Happy to answer any questions below.
Try it free at gethandover.uk - no credit card required, HaloPSA integration takes under five minutes.