Launching today
Hallo Zetta
WhatsApp customer care, without the chaos
5 followers
WhatsApp customer care, without the chaos
5 followers
Hallo Zetta is the WhatsApp inbox where AI handles routine replies from your knowledge base, and your team steps in when it matters. Groups, media, handoff, contacts, all in one workspace. Not a website chatbot. A WhatsApp-native operator console.
A handoff history view would be clutch, like a timeline showing what the AI said before a teammate jumped in so anyone picking up the convo has full context without scrolling forever.
@ouzhan1998466Β That's right, friend. I often find cases where CS stays up late at night just to respond to complaints. There are also quite a few similar services that offer very expensive prices just for chatbots which I think are not very advanced.
The handoff from AI to a human teammate feels really natural here, way smoother than the clunky chatbots I've bounced off of before. Keeping the knowledge base replies grounded in actual docs is a smart touch, makes it feel like a real operator console and not just another bot dressed up.