Hallo Zetta is the WhatsApp inbox where AI handles routine replies from your knowledge base, and your team steps in when it matters. Groups, media, handoff, contacts, all in one workspace. Not a website chatbot. A WhatsApp-native operator console.
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Maker
π
Hey Product Hunt π
We built Hallo Zetta because every WhatsApp support tool we tried was either a dumb auto-reply bot or a bloated CRM that treated WhatsApp as an afterthought.
Most customer conversations already happen on WhatsApp. The problem isn't the channel, it's that teams juggle it across personal phones, lose context, and answer the same questions all day.
Hallo Zetta fixes that:
π’ **AI answers first, from your docs** β Publish your knowledge base, and the agent replies to routine questions 24/7. Grounded in what you wrote, not made up.
π’ **Your team takes over anytime** β One toggle hands a conversation to a human, in the same thread, with full context and media.
π’ **Actually understands groups** β The bot stays quiet in group chats until it's @mentioned or quoted. No spam, no noise. It replies in the group with a quote to the right message.
π’ **Real WhatsApp, not a widget** β DMs, groups, mentions, quoted replies, photos, files, voice notes. Handled the way WhatsApp actually works.
π’ **Test before you ship** β A playground lets you try the agent's replies against your knowledge base before it ever talks to a customer.
It's part of the **Zetta CRM** family, built by Incredible Zetta and Ciptadusa.
The app is live at **hey.zettacrm.com** β connect a number, publish your docs, and watch it handle a real conversation. We're in the comments all day. Roast us, ask us anything. π
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A handoff history view would be clutch, like a timeline showing what the AI said before a teammate jumped in so anyone picking up the convo has full context without scrolling forever.
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Maker
@ouzhan1998466Β That's right, friend. I often find cases where CS stays up late at night just to respond to complaints. There are also quite a few similar services that offer very expensive prices just for chatbots which I think are not very advanced.
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The handoff from AI to a human teammate feels really natural here, way smoother than the clunky chatbots I've bounced off of before. Keeping the knowledge base replies grounded in actual docs is a smart touch, makes it feel like a real operator console and not just another bot dressed up.
A handoff history view would be clutch, like a timeline showing what the AI said before a teammate jumped in so anyone picking up the convo has full context without scrolling forever.
@ouzhan1998466Β That's right, friend. I often find cases where CS stays up late at night just to respond to complaints. There are also quite a few similar services that offer very expensive prices just for chatbots which I think are not very advanced.
The handoff from AI to a human teammate feels really natural here, way smoother than the clunky chatbots I've bounced off of before. Keeping the knowledge base replies grounded in actual docs is a smart touch, makes it feel like a real operator console and not just another bot dressed up.