Gripeless: Improve product by capturing... complaints

Hey everyone, We all see these amazing ideas being posted on ProductHunt but let's be real - every product has some gripes that could be improved. The gripes could be things like broken flows, unintuitive UX behaviors, or some interactions being too slow - you name it. Everybody has their favourite products, and each of those products (awesome as they may be) have a couple of small things that could be improved to make them even better. What's interesting, though, due to a variety of reasons we usually don't report those things at all - we might not think the complaint is solicited, we might not think that anything will be fixed after we report the thing, or even just writing and sending a semi-formal letter is too much friction for such a simple task. This is why we've built Gripeless, an all-in-1 solution to make the process as smooth as possible for the user so that they don't have to write emails, don't have to think whether the product-owner is acting on those complaints or even requesting complaints in the first place. Gripeless can be installed onto any website - the provided script is only 20kB gzipped and we've worked really hard to mitigate any performance hits so that it can work on even the slowest devices. We're specifically building a product that can capture complaints and efficient access to them, so Gripeless is not a replacement for: - Email support software - like Zendesk or Supportbee - Automated analytics - like Google Analytics or Mixpanel - Error reporting software - like Sentry or Rollbar Complaints, that's what we're all about here. All the best, - Maciej