Gripeless

Gripeless

Improve product by capturing... complaints

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Gripeless is an all-in-one solution for collecting, storing and managing complaints. Designed for the web, it aims to make the complaint submission process as smooth as possible for the end user. The more complaints get resolved - the better the product.
Gripeless gallery image
Gripeless gallery image
Gripeless gallery image
Gripeless gallery image
Gripeless gallery image
Launch tags:User Experience
Launch Team
Wispr Flow: Dictation That Works Everywhere
Wispr Flow: Dictation That Works Everywhere
Stop typing. Start speaking. 4x faster.
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What do you think? …

Maciej Łaszcz
Hey everyone, We all see these amazing ideas being posted on ProductHunt but let's be real - every product has some gripes that could be improved. The gripes could be things like broken flows, unintuitive UX behaviors, or some interactions being too slow - you name it. Everybody has their favourite products, and each of those products (awesome as they may be) have a couple of small things that could be improved to make them even better. What's interesting, though, due to a variety of reasons we usually don't report those things at all - we might not think the complaint is solicited, we might not think that anything will be fixed after we report the thing, or even just writing and sending a semi-formal letter is too much friction for such a simple task. This is why we've built Gripeless, an all-in-1 solution to make the process as smooth as possible for the user so that they don't have to write emails, don't have to think whether the product-owner is acting on those complaints or even requesting complaints in the first place. Gripeless can be installed onto any website - the provided script is only 20kB gzipped and we've worked really hard to mitigate any performance hits so that it can work on even the slowest devices. We're specifically building a product that can capture complaints and efficient access to them, so Gripeless is not a replacement for: - Email support software - like Zendesk or Supportbee - Automated analytics - like Google Analytics or Mixpanel - Error reporting software - like Sentry or Rollbar Complaints, that's what we're all about here. All the best, - Maciej