It was easy to sign up, they inlinked my payment and signed me out the app i am unable to log back in haven’t been able to speak with anyone customer service is just a recording and has you hitting different number just to end up goin back to the main menu
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@christianrjo Ahhhh Love this! This makes me happy in so many ways...not since Square have I had a smile so big. Product + Biz model design and the fiscal empowerment aspect is simply brilliant! Jobs-to-be-done > DONE & DONE! Congratz!
I haven't been able to reach Grain Customer support for over a month. They don't respond to their emails, they don't answer the phones or twitter... Hell I even tried texting them... More auto responders... Now they are charging me late fees because my bank account information cannot be changed. I would never recommend this company to anyone based on their lack of customer engagement. As soon as I've figured out how to pay them off I'm closing my account. Hope I don't have to go to the FDIC but it might come to that based on their current lack of response.
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Horrible app. They unlink your bank info, don't let you change it, and then rack up on late fees and interest charges. You try to "email the help@trygrain.com and they never respond. It's been weeks and this is now adverse on my credit. And of course the phone number doesn't work AT ALL. This is a complete mess, all when I just want to pay in full to CLOSE the account. Can someone get back to me. That is all I am asking.
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I can’t really answer this question. I have been trying to get my bank email verified for almost two weeks. I can’t get any response from anyone. I have emailed several times. It was recommended by someone I know, but my experience has not been good. I would like to either get my bank email verified or cancel my account so my banking information can be taken away from it.
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Thank you all for sharing your experiences. You can also use other loans surrey BC. You can read the terms and conditions and choose the best option for you.
You have to create a plan in your head and know exactly what you need to buy and how much it will cost approximately. Then the experience will be positive
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It was a great product until today they decided to tell existing customers we are going to charge you 10% of your existing line was a annual fee. Seriously. Stupid Move why would anyone pay 10% to have this product as a annual fee plus the fees associated to it. For instance I have a $1,000 line, never paid late, 710 FICO score. When you loose good credit customers like me you will start dragging the bottom of the barrel for new ones
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A great step forward in the battle to regain control over our financial lives. Thank you!
@abeer_desai question once you pay you minimum because it’s a revolving line of credit shouldn’t you be able to have acess to withdraw again after paying the minimum
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@christianrjo i question once you pay you minimum because it’s a revolving line of credit shouldn’t you be able to have acess to withdraw again after paying the minimum also WHY IS IT SO HARD TO TALK TO A REAL REP
@sasha_giraldo B/c it takes a couple of days for the payment to clear, you'll have access to the updated balance then.
The best way to get assistance is to email us at help@trygrain.com
Grain
