Hey! 👋 I'm Kareem Abbas, the maker of Flowista. What inspired it: I kept watching small businesses around me lose sales in their DMs. A clinic misses a booking request at 11 pm. A restaurant drops an order because three people texted at once. A boutique gets "price?" on an Instagram post and answers the next morning, after the customer has already bought elsewhere. In Egypt and across the Arab world, the whole shop runs in WhatsApp, Instagram, Messenger and now TikTok, usually on one phone passed between staff. [Add one personal sentence here, e.g. a business you saw this happen to.] The problem we're solving: most chatbot tools stop at answering. They're built for English-speaking marketers and rigid button menus. But a customer writing in Egyptian Arabic, sending a voice note, mixing Arabic and English, doesn't want a menu. They want a reply, a booked slot, or a confirmed order. So Flowista does three things in one place: 💬 One inbox for WhatsApp, Instagram, Messenger, TikTok, Telegram, X and Reddit, with owners, notes and a "needs a person" flag for the team 🤖 An AI agent that learns from your website, PDFs and menu photos and answers in your customer's language (Arabic, Egyptian Arabic or English), day and night, and hands over to a human when it isn't sure 📅🛒 It actually finishes the job in the chat: Booking Zone books real free slots with reminders, and Orderista takes orders (even from voice notes) with the total, delivery fee and a live order board How the approach evolved: we started with a classic flow builder. Testing with real businesses taught us that customers almost never follow the buttons. They just type. So we put an AI agent at the center and kept flows for the structured parts. We also learned the hard way that AI and staff must share a conversation gracefully: the AI steps back the moment a teammate replies, and comes back only after a quiet period the business sets. Building Arabic in from day one, instead of translating at the end, shaped everything from the AI prompts to the right-to-left interface. You can try it free for 7 days, no card needed. 🙏 I'd love your honest feedback: 👉 Which channel brings your business the most messages, and what's the question you answer 50 times a day? I'll be here all day answering every comment. Thanks for checking us out! 🚀

Flowista

Flowista — AI customer conversations on every channel

Flowista — AI customer conversations on every channel