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Flow Management
IT helpdesk, SLA tracking and asset inventory in one place
2 followers
IT helpdesk, SLA tracking and asset inventory in one place
2 followers
Flow Management is a helpdesk for in-house IT teams. Every ticket gets a per-category SLA that counts only working hours, with alerts before it breaches. The same workspace tracks hardware, licences and consumables: who has which device, handover history, warranty and licence expiry alerts. A knowledge base, CSAT surveys, a Kanban board with sprints, reports and a REST API are included. Each company gets its own subdomain and its own database. One price per workspace, all modules included.
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