FanDesk

Enterprise helpdesk with SLA tracking and a knowledge base

4 followers

Enterprise helpdesk with SLA tracking and a knowledge base

4 followers

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Enterprise helpdesk with SLA tracking, knowledge base, and multi-channel notifications.

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Launch tags:Customer Communication

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Agent Builder by AirtopWeb agents that heal themselves.

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Hey Product Hunt! We built FanDesk after running support for our own SaaS products and getting tired of tools that make SLA tracking an afterthought. It's a full helpdesk: SLA tracking with escalation, a searchable knowledge base, multi-channel notifications, and reporting built around actual resolution — not just ticket closure. Would love your feedback, especially from anyone who's dealt with SLA compliance headaches in their own support tooling.

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1mo ago

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