Meet Estera, the AI receptionist built for real estate, hotels, restaurants, and more. AI agent receptionist that answers every phone call and WhatsApp message in under 5 seconds, qualifies leads, books appointments, and follows up automatically. Built for real estate, hotels, restaurants, dental clinics, and more. Create your own AI agent assistant in under 3 minutes.
Setup was genuinely fast, had my agent handling test calls within minutes. The natural-sounding responses caught me off guard, way better than the robotic assistants I've tried before.
Set it up for our front desk in like three minutes and it actually picked up on the first ring, which already beats our old system. Qualifying leads part feels solid so far, going to let it run for a week.
the not letting the agent commit when it's unsure approach is a smart way to frame the risk. curious about the other trigger for handoff though - what if the customer just isn't happy talking to a bot and asks for a real person directly, nothing to do with pricing or a gray area. does Estera hand off immediately on that kind of request, or does it try to keep resolving things itself for a bit first? for hospitality especially that could matter as much as the pricing accuracy does.
Estera the website is cool and easily understandable i like that and would love to test this agent how perfectly it can handle calls and disputes and how much data i have to give him and does it remember things and learns from the mistakes it did?
It looks good. But I can imagine that Estera will need to handle some edge cases when it won't be able to answer.
Then what? Would it be able to create some kind of ticket, ready to be answered by a real person?
Timely for us — we run a healthcare directory where most patient–clinic contact happens over WhatsApp, and the hard part isn't answering, it's knowing when to hand off to a human. How does Estera decide when to escalate? Also curious how you handle regulated verticals where you can't store health details in the transcript.
I'm curious what makes businesses switch from a traditional receptionist to Estera. When does a human intervene ?