Eliminate Context

Hey everyone, I’m Raj Malhotra, one of the founders. I built Eliminate Context after watching a major brand’s support bot thank a customer for a sarcastic insult. It was painful to watch, but it proved that "keyword counting" is dead. We realized that to understand a comment, you first need to understand what the comment is about. Our engine reads the room, not just the dictionary. It looks at your video/post metadata and the comment together to figure out the actual intent. I’d love you to try this: Take a post of yours where the audience was being sarcastic or subtle, run it through our site, and tell me if we caught the nuance. I’m here all day to answer questions about how we handle different platforms!