Launching today
ECHO by Zencia is a SaaS platform for creating, deploying, and managing production-ready AI voice agents in minutes. Build AI receptionists, sales agents, customer support assistants, recruiters, or custom voice employees with persistent memory, custom knowledge bases, and knowledge-gap detection. Connect your business tools, automate calls, qualify leads, book appointments, and deliver multilingual voice AI in 90+ languages—all without building complex voice infrastructure
👋 Hi Product Hunt!
We're excited to introduce ECHO by Zencia AI, a SaaS platform for building production-ready AI voice agents in minutes.
While building voice AI, we realized most teams spend more time integrating telephony, speech-to-text, LLMs, text-to-speech, memory, workflows, and business tools than actually building the agent itself. We built ECHO to simplify that entire process.
With ECHO, you can create AI receptionists, sales agents, customer support assistants, recruiters, or custom AI voice employees from a single platform.
✨ What makes ECHO different?
• 🧠 Persistent memory across conversations
• 📚 Custom knowledge bases with knowledge-gap detection
• 🎙️ Natural, real-time voice conversations in 90+ languages
• 🔗 CRM, calendar, and business integrations
• 📞 Inbound & outbound calling with intelligent workflows
• ⚡ Deploy production-ready AI voice agents in minutes
We're just getting started and would love your honest feedback. If you could automate one phone-based workflow with AI, what would you build?
A live call monitoring dashboard with real-time transcripts would be huge, especially for sales and support teams. Being able to jump in, whisper to the agent, or take over a call mid-flow without ending it would make this feel like a complete contact center tool rather than just a voice agent builder.
@emirerannpn3 Thanks, Emir! We really appreciate the thoughtful feedback. We completely agree that features like live call monitoring, real-time transcripts, whisper mode, and seamless human takeover are essential for enterprise sales and customer support teams. Our vision for ECHO is to go beyond an AI voice agent builder and become a complete AI voice platform where businesses can create, deploy, monitor, and manage AI voice agents with confidence. Feedback like yours helps shape our roadmap—thanks for sharing! 🙌
How does the knowledge-gap detection actually flag something, like does it surface unanswered questions in a dashboard so I can feed the right answers back in?
Love how the knowledge-gap detection is framed as a first-class feature instead of a hidden settings toggle. That tells me the team actually thought through what makes a voice agent useful in production, not just a demo.
Plugged in our FAQ and a Google Sheet, and the voice agent was handling demo calls surprisingly well by lunch. The knowledge-gap alerts are a nice touch, caught a couple of gaps I didn't even realize we had.