Dukaan is a DIY platform which enables merchants with zero programming skills to set up their e-commerce store. 1. Better conversion rates 2. Faster site load times 3. Mobile first
The community submitted 19 reviews to tell
us what they like about Dukaan, what Dukaan can do better, and
more.
3.8
Based on 19 reviews
Review Dukaan?
Reviewers are split, but the strongest repeated theme is support: several users describe slow, robotic, or missing help, unresolved bugs, billing shocks, dashboard access problems, and frustration over fees. On the positive side, many say Dukaan is easy to set up and manage, with fast store launch, good mobile experience, strong speed, and useful basics like themes, catalog uploads, shipping, analytics, and marketing tools. Still, even some happy users mention limited theme customization and design constraints, so ease of use often comes with tradeoffs.
+16
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Pros
Cons
Tines The single, secure environment for agents, apps, and automations.
I've been building storefronts for different brands across all the platforms available. I must say Dukaan gave me the best overall experience in terms of getting a store up and running all the way to managing multiple stores on a day-to-day basis. I initially went with the trial version, but after being super satisfied with the capabilities of the product, I straight up committed myself to a Platinum tier subscription. 10/10 would recommend to anyone looking to start an online eCommerce business.
What's great
fast deployment (3)product and order management (3)
The speed at which I was able to launch my online store is insane. I literally thought that one must learn be technically strong or learn coding but starting an ecommerce website with dukaan was incredibly simple.
As I'm not a tech-savvy guy I found it hard to launch a website of my own but with dukaan now I can easily launch and run my business online.
Good product. But with worst customer service.
They will never resolve any issue. Every ticket will have just robotic reply. What ever you ask for they have same reply.
"our team is working on your issue on priority"
Day 1 to Day 40 reply is same from Dukaan team or a bot.
Dukaan app is specifically designed keeping the Indian business owners in mind. It offers a range of Indian payment options and a convenient Hindi call support. It’s a easy to use, and affordable solution for beginners planning to launch an eCommerce in India.
Dukaan has solved the very critical problem of making a website. They have ready-to-post templates for website & many theme options to go with. It's very pocket friendly and the support team is available throughout the day.
I had multiple issues at start, but the support team helped me throughout.
Just be clear on what are the deliverables so the expectations of the service will be cleared. they are improving everyday! So you'll have more options and features coming soon.
I haven't experienced such crazy load speeds for my store before! Finally we were able to increase our store conversions, experimented with Shopify for over a year and trust me Shopify is subpar.
We r using this app from past 1year, it's very easy to use and customers are also very happy to handle it.
Because of this app we are able to deliver our products in and around 30km .
Thank you