DOPE

Know who's unhappy before they leave a negative review.

5 followers

Know who's unhappy before they leave a negative review.

5 followers

DOPE by ScanMonk is India's customer intelligence platform for consumer brands. Multi-channel feedback, NLP sentiment, churn signals and 30+ post-purchase analytics.

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Launch tags:User Experience•Marketing•SaaS

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Viktor.comAn AI coworker that actually does the work

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We built DOPE because most unhappy customers never contact support—they silently churn or leave negative reviews after it's too late to act. We wanted to help D2C and Shopify brands identify dissatisfaction early, understand customer sentiment, and recover relationships before revenue or reputation is affected. DOPE combines customer intelligence, sentiment analysis, and automated recovery workflows into a single platform that gives brands real-time visibility into customer trust, NPS, revenue at risk, and win-back opportunities. Our goal is simple: help businesses turn hidden customer dissatisfaction into actionable insights and create better customer experiences at scale.

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2mo ago

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