Hi Product Hunt! I built Repair Desk for landlords who own a few rentals and handle repairs themselves.

Repair requests usually arrive as texts at odd hours, and the first job is always the same: is this a tonight problem or a Monday problem, who do I call, and what do I tell the tenant?

How it works:
- Each property gets one request link and a printable QR flyer. Tenants describe the issue and can add a photo. No app, no login.
- Every request is sorted as emergency, urgent or routine, with the trade and the likely causes. A fixed safety check always flags gas, smoke, sparking and flooding, and an AI model reads the rest of the message. You can change the urgency with one tap.
- It drafts a reply to the tenant and a dispatch note for your vendor. Nothing is sent for you; you send from your own phone or email.
- Email alerts for every request or emergencies only, plus a request log per property with CSV export.

It doesn't replace your rent or lease software, and it isn't an emergency service: every tenant form tells people to call 911 or the utility first.

Pricing: the Landlord plan is $15/month or $144/year for up to 20 units, and every new account gets a 14-day free trial with no card. Bigger portfolios can pick Portfolio ($35/month, up to 50 units) or Operator ($69/month, up to 150 units). Same features, just higher limits.

You can try the tenant form without signing up: https://repairs.usedoorcount.com...

If you manage rentals, I'd love your feedback: does the triage match how you'd sort these calls, and what would make you trust it more?

Doorcount Repair Desk

Sort tenant repair requests by urgency, for small landlords

Sort tenant repair requests by urgency, for small landlords