DeskFlow is a self-hosted customer support ticketing system for teams that support more than one product from one team. Route tickets, SLAs, and reports by product line ā not just by agent. PHP/MySQL, runs on your own server, one-time price instead of a per-agent monthly bill.
Hey Product Hunt š
I built DeskFlow after watching how many support tools charge per agent, per month, forever ā for a workflow that's fundamentally simple: someone has a problem, someone else needs to answer it. That pricing model punishes you for growing your team.
The other thing that bugged me: most helpdesk tools assume you support one product. The moment you're running support for more than one ā multiple SaaS products, an agency juggling client accounts, a company with several brands ā you're stuck either mixing everything into one undifferentiated queue or paying for multiple separate helpdesk subscriptions.
DeskFlow is:
ā Self-hosted ā runs on your own PHP/MySQL server, you own the data
ā Multi-product from the ground up ā tickets, SLAs, categories, and reports are all scoped per product
ā One-time price, not a subscription ā no per-agent fee, unlimited agents
ā Full source code ā customize anything, no vendor lock-in
Live demo (no signup): https://deskflow.spaemanhawk.com/
Launch pricing: ā¹2,999 (~$36) instead of the regular ā¹6,999, for PH launch week
Would love feedback, especially from anyone who's been burned by per-agent pricing or juggled support across multiple products before. Happy to answer anything in the comments today.