Users get answers from your help pages in seconds, day or night. When Deacon doesn't know, it says so and takes their email. Bugs and feature requests wait for you, sorted. Its API, webhooks and MCP server fit into how you already build. Free plan, no card.

Hey Product Hunt 👋 I'm Andy. I've been a software engineer for close to 10 years, and I've been building Deacon in my spare time over the last couple of months.

I built it initially for two friends who were getting buried in support messages and needed a more hands off approach to customer support, so they could get their evenings and weekends back while their users still got proper help.

Deacon's an AI support agent you add to your site with one script tag. It answers your users from your docs and help pages, in their language, day or night.

If your knowledge base doesn't cover something, Deacon won't guess. It'll tell your user it doesn't know and pass the question to you. Write the answer once and Deacon knows it from then on, so it gets better with every gap you fill.

It's also website analytics, from the same script tag. So instead of digging through chats, you can see which questions keep coming up, which pages people get stuck on, and the errors your site threw right next to the bugs people reported. Feature requests come in your users' own words.

I've put a lot of love into the developer side. Your coding agent can install Deacon with one prompt, then read your bug reports and site errors through our MCP server and help you fix them. The API and webhooks let you build your own automations too, like a ping when someone asks for a human, a ticket for every bug report, or a message to everyone who reported a bug once it's fixed.

I didn't want the pricing to be confusing at all, so every plan has every feature, and the only difference is how much you use it. There's a free plan, and you don't need a card to sign up.

I'd genuinely love to hear what you all think! I'll be around all day, so ask me anything 🙌

Really love, it!

Video's super clear on the offered features, which is great.

Haven't tried yet, but will do soon in one of my projects just to test this out.

I've worked on companies where this would be super useful. Specially to track which issues happen the most.

Best of luck, Andy! 🚀

@stanleysathler Thanks Stanley, really appreciate that! Seeing which issues come up most was a big one for me too. What kind of project are you thinking of trying it on?