Most billing tools show you what went wrong after a claim is denied. Coverage Confidence shows you what will go wrong before the appointment starts. Built exclusively for behavioral health practices: real-time insurance eligibility, C-SSRS suicide risk screening, prior auth tracking, and patient balance recovery ā one color-coded dashboard per appointment. No billing staff required. Solo practices recover $5,800+/yr. Small groups, $19,200+. Live demo available.
Hey Product Hunt! š
I built Coverage Confidence after spending time with solo therapists and small group practice owners who went into behavioral health to help patients ā and ended up spending their evenings chasing denied insurance claims, calling payers to verify coverage they assumed was active, and writing off balances they never thought to follow up on.
The numbers are brutal: the average behavioral health practice loses 8ā12% of annual revenue to eligibility failures, lapsed prior authorizations, and uncollected patient balances. For a solo practitioner billing $250K/year, that is $20,000ā$30,000 disappearing quietly, every year. Not from fraud. Not from bad care. From paperwork that nobody caught in time.
What makes this different from existing billing tools:
Every other tool in this space is reactive ā it processes what happened. Coverage Confidence is pre-visit. Before the clinician walks into the room, the platform has already checked the patient's active coverage, flagged prior auth requirements, surfaced outstanding balances, and ā uniquely ā run a C-SSRS suicide risk screener so the clinical team is never caught off guard. One dashboard, color-coded red/yellow/green, for every appointment on the schedule.
You can try the live product right now:
š coverage-confidence.vercel.app
Use the demo credentials on the login page. The demo includes a real C-SSRS positive alert, a termed insurance scenario, an expiring prior authorization, and a revenue recovery queue with outstanding patient balances. It takes about 5 minutes to click through everything meaningful.
I am at the early partner stage ā the product works, the core workflows are solid, and I am looking for practice owners and healthcare operators who want to shape what comes next in exchange for favorable early terms.
Happy to answer anything: the product, the behavioral health billing landscape, the clinical compliance angle, or the business model. What would you most want to see in a tool like this?
ā Jovan
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