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CoPilot.Live is praised for its focus on commerce-specific actions, making it feel like a knowledgeable team member rather than a generic AI. Users appreciate its ease of integration and the ability to build multilingual copilots quickly. The platform's seamless automation of customer interactions across channels is highlighted, with many noting its potential to elevate customer experience. The empathetic responses and context-aware actions are seen as innovative, and the no-code approach simplifies AI development, making it accessible for various applications.
CoPilot.Live
Hey PH Community 👋
I’m Farooq, Founder of Fynd. We’ve spent a decade helping 2,300+ brands grow online. One pattern has never changed: shoppers want instant, human-grade help before and after checkout.
Today we’re launching Commerce Copilot, a no-code AI agent that becomes your top-performing salesperson and support rep:
Knows your catalogue, policies & order data
Guides discovery, upsells in chat, and even nudges abandoned carts
Resolves up to 95 % of support tickets automatically while handing tricky cases to humans, complete with conversation summaries
Deploys on Fynd Storefront, Shopify, WooCommerce, BigCommerce, WhatsApp, email… wherever shoppers talk to you
We are shipping a 60 free trial so every store can try it, plus deep workflow automations for power users.
Ask me anything about the tech, the lessons we learned scaling AI across retail, or how this fits into your stack.
Share your feedback and feature requests are gold to us.
Cheers,
Farooq
Coefficient.io
@farooq_adam um, if I’m using Klaviyo for email flows, can Commerce Copilot trigger any follow-up or pass data back to it for personalization?
CoPilot.Live
Hi @hamza_afzal_butt, thanks for the question.
Our workflow engine baked into Commerce Copilot allows you to connect multiple apps at once. You can further integrate Copilot events & operations to your external tools, say, Klaviyo or any other worfklow engine (if you want).
So, to answer your question straight: yes, you can follow up or pass data back to the Copilot for personalisation.
Here’s how it'd work:
When a shopper interacts with the Copilot (e.g., browses a category, abandons a cart, requests a return), it can capture key intent signals or actions.
These can then be sent to Klaviyo as custom events or profile updates via webhook/API.
You can use these signals to trigger flows like cart recovery, product recommendations, post-purchase education, or reactivation campaigns — all tailored to that user’s journey inside chat.
Bugster
This could revolutionize customer support! Having AI handle everything from product guidance to order tracking is genius. 👏
CoPilot.Live
Thanks a lot for the encouraging words @juan_bautista_beck
Boltic
Congratulations on the launch, this looks cool.
CoPilot.Live
@ankita_singh14 Thanks Ankita for being part of this launch!