ConvoBrains Activate: Stop losing customers who already told you why

Hey Product Hunt 👋 We started ConvoBrains as a call QA tool. The pitch was simple: instead of managers listening to 2% of calls manually, we would analyse 100% automatically. It worked. Teams saved hours. QA costs dropped 40%. But we kept noticing something we could not ignore. Every transcript had customers telling us exactly why they stopped buying. Which competitor they were considering. What would bring them back. We were extracting all of it and filing it away. Nobody was acting on it. Then a B2B brand came to us with a problem. Customers had gone quiet. They had no idea who to reach, why they had left, or what to say to bring them back. We went into their existing call data. Found customers who had raised a delivery issue and never reordered. Customers who had mentioned a competitor on a support call. Customers who had asked about a product three times and never received a follow-up. We built segments around each signal and fired re-engagement campaigns through the WhatsApp account they were already paying for. ₹5.1 lakhs in recoverable revenue. Identified in 45 days. From conversations they were already having. They did not need new infrastructure. They did not need a new channel. They just needed someone to finally read what their customers had already said. That is why we built Activate. Happy to answer anything about how it works, what we learned from real D2C data, or how it connects to your existing stack.