Collab CRM
Next-Gen CRM for Smarter Travel Businesses
4 followers
Next-Gen CRM for Smarter Travel Businesses
4 followers
Collab CRM is the AI-powered platform built for travel advisors and agencies. Manage clients, automate follow-ups, track group trips, and collaborate with suppliers — all in one smart workspace built by the award-winning Travel Hub 365 team.
Collab Travel CRM: From AI-Assisted to Agentic Autonomy 🚀
Since our launch on Dec 17, we haven’t just fixed bugs—we’ve redesigned the workflow of travel. Collab is now the first CRM that doesn't just store your data; it acts on it autonomously.
What’s changed in the last 70 days?
🤖 Meet the Compass Crew (9 AI Agents): We’ve moved beyond chatbots. Our 9 specialized agents (Vision, Finance, TourOps, etc.) are built on the WebMCP standard, giving them 64+ browser-native tools to handle reconciliation, RFPs, and disruption monitoring while you sleep.
🏢 The Trade Partner Hub: We’ve deployed a proprietary 14-table B2B schema. This is a first-of-its-kind infrastructure that connects advisors and suppliers (hotels, cruises, DMCs) in a single transaction layer with real-time ROI tracking.
⚡ Velocity & Scale: We’ve hit a 33% user growth surge this month alone. Our ecosystem now manages 1,265+ traveler profiles and 282 connected suppliers, proving that "Agentic" is the new industry standard.
🔗 Enterprise-Ready Integrations: We are now in Segment Partner Beta, allowing our users to sync their CRM data across 300+ enterprise tools including Customer.io and Stripe Connect.
Why we’re different: Most travel tech is a digital filing cabinet. Collab is a System of Action. We are removing the "clerical" from travel work so advisors can focus on the "human."
We want your feedback! We’re building the infrastructure for the $800B travel market. Check out our new Investor & Growth portal to see our real-time velocity log and tell us what we should automate next.
👉 [Link to collabtravelcrm.com/investors/updates]
🎉 Big Milestone: We're Now a Segment Partner (Beta)!
Hey Product Hunt fam!
Quick update on Collab Travel CRM — we just got approved as an official Segment Partner 🚀
What this means:
Segment's 25,000+ customers can now sync their travel booking data, leads, and customer journeys directly with 300+ marketing and analytics tools through our native integration.
Why it matters for travel agencies:
Unified customer data across all touchpoints
Automated marketing workflows triggered by bookings
Revenue attribution from first click to final commission
Since our launch, we've shipped:
✅ 8 AI agents (proposal writing, itinerary building, lead scoring)
✅ Trade Partner Hub for B2B supplier collaboration
✅ Entertainment booking module (concerts, sports, theater)
✅ Stripe Connect for commission tracking
✅ Zapier integration (6,000+ app automations)
What's next:
Segment public marketplace listing (Q1)
Mobile app (iOS/Android)
White-label client portals
We're building the operating system for modern travel advisors. If you know anyone in the travel industry drowning in spreadsheets, send them our way!
🔗 Try it: collabtravelcrm.com
Thanks for the continued support! 🙌
Major Updates Since Launch (Oct 21 → Dec 17, 2025)
🚀 Platform Infrastructure
Luxury Proposal Pipeline - Complete replacement of quotes with a Kanban-style pipeline featuring drag-and-drop stage management, magazine-style client portal views, and multi-option proposals
Segment CDP Integration - Full Customer Data Platform as both source (CRM → Segment) and destination (Segment → CRM) for unified customer data
Zapier Integration - Connect to 6,000+ apps with 7 trigger events
Unified Lead Inbox - Multi-channel inbox (email, SMS, WhatsApp, webforms) with SLA tracking and team assignments
🤖 AI Capabilities
Unified AI Agent System - 8 specialized agents: Daily Briefing, Deal Scoring, Tour Ops, Folio Reconciliation, Contract Risk, RFP Generator, Vendor Matcher, Bid Analyzer
Agent Hub Discovery Page - Centralized agent management with activity tracking and notifications
👥 Team Collaboration
Agency Membership Workflows - Self-serve agency discovery and admin approval flows
Admin User Management - Full team management with role-based permissions (Owner, Admin, Advisor)
Agency-Wide Access Control - Shifted from creator-only to team-based editing across all CRM objects
📱 User Experience
PWA Mobile App - Install as native mobile app on iOS/Android
Sidebar Redesign - Modern Lovable-inspired navigation with workspace switching
Dashboard Persona Customization - Role-based layouts (Agency Owner, Operations Lead, Sales/Marketing, Senior Advisor)
In-App Changelog System - Announce product updates with celebratory confetti
💰 Revenue Operations
Trade Partner Hub - 6-phase build: campaigns, advisors, opportunities, pipeline, communications, analytics
Invoice CRUD - Full invoice lifecycle management
Stripe Connect Integration - Simplified onboarding from Billing Settings
📝 Product Hunt Comment (Investor-Focused)
Here's a ready-to-post update:
🚀 8-Week Post-Launch Update: Collab CRM is accelerating
Since launching in October, we've shipped significant platform upgrades that expand our TAM and deepen our moat:
Platform Expansion
Segment CDP Integration — We're now a native Segment destination, unlocking enterprise data pipelines and positioning Collab as the central travel CRM in complex martech stacks
Unified Lead Inbox — Multi-channel (email, SMS, WhatsApp, web) lead capture with SLA automation. Travel agencies can now consolidate all prospect communication in one place
Zapier Integration — 6,000+ app connectivity means agencies can wire Collab into their existing tools without code
AI Differentiation
8 Specialized AI Agents — We've built purpose-built agents for deal scoring, contract risk analysis, vendor matching, and automated daily briefings. This is vertical AI at work—models trained on travel-specific workflows, not generic GPT wrappers
Product-Led Growth Levers
PWA Mobile App — Advisors can now install Collab directly to their phone. Zero App Store friction
Role-Based Dashboards — Agency owners, ops leads, and advisors each see personalized metrics and workflows on login
Visual Proposal Pipeline — Replaced traditional quotes with a Kanban board featuring magazine-style client portals. Higher advisor engagement, better close rates
What's Next We're doubling down on AI-powered revenue intelligence and expanding distribution partnerships. The travel advisory market is $50B+ and still running on spreadsheets—we're building the platform that changes that.
Appreciate everyone who's supported us since launch! 🙌