Clara Labs
Use AI to know what is happening on your calls
17 followers
Use AI to know what is happening on your calls
17 followers
Clara Labs' AI reviews every call and turns customer conversations into clear tasks and tickets in your system of record. It's already trusted by top healthcare providers in the US, helping them find patient complaints and compliance issues.
Hey Product Hunt,
After piloting this with healthcare providers for the past few months, we decided to open it up for businesses of all sizes.
What Clara does: Clara reviews every customer call and turns the important parts into tickets and tasks in your CRM or helpdesk. Calls in. Tickets out. Automatically.
What we learned: At one customer, about 80% of patient complaints were not logged anywhere. Once Clara started flagging them, they hired a full-time owner to work that queue every day. Other teams have assigned a person full time as well.
Who this is for: Teams with lots of phone calls that are high stakes.
How to try it: Connect your phone system or upload a few recordings. We work with common VOIP and CRMs. Setup takes minutes if your tools are supported.
We are starting with phone calls. Email, SMS, and chat are next.
Happy to answer questions and would love your feedback.
Thanks,
Tal and the Clara team
claralabs.io
You are HIPAA complaint? This is a game changer