Hey Product Hunt 👋

Excited to introduce ClaimTrace — an AI tool that reviews return and dispute claims using evidence like photos, receipts, and screenshots.

The problem

Ecommerce companies lose billions each year to return fraud, yet most teams still review claims manually — often looking at one blurry image at a time.

This process is slow, inconsistent, and hard to scale.

The idea

What if an AI could review **all claim evidence at once**, like an experienced investigator?

How ClaimTrace works

1️⃣ Upload evidence (photos, receipts, screenshots)
2️⃣ AI analyzes all files simultaneously
3️⃣ Get an instant verdict:

* Confidence score
* Recommendation (approve / reject / escalate)
* Clear explanation of the decision

Built with

Amazon Nova multimodal models on AWS to analyze multiple images in a single claim review.

Why I built this

Fraud detection tools are often complex and expensive. I wanted to explore how multimodal AI could simplify claim review and help teams make faster, more consistent decisions.

I’d love your feedback 🙏

* Would this help your support or operations team?
* What integrations would be most useful (Shopify, Stripe, etc.)?

Thanks for checking it out 🚀

ClaimTrace

AI investigator for ecommerce return claims

AI investigator for ecommerce return claims