Brex is all-in-one finance for growing businesses. We help companies spend, save, and earn smarter—and take every dollar further—by doing more than a bank, bookkeeping, or reward program could ever do alone. After completing the Y Combinator accelerator program in 2017, Brex has grown to over 600 employees and raised over US $940 million in venture capital.
The community submitted 36 reviews to tell
us what they like about Brex, what Brex can do better, and
more.
4.6
Based on 36 reviews
Review Brex?
Reviewers mostly praise Brex for making finance operations faster and more centralized, with easy onboarding, strong spend controls, virtual cards, bill pay, reimbursements, approvals, and clear visibility into company spending. Several say it works especially well for startups and growing teams, and some also value the community around it. But the negatives are serious: a few users report buggy bill pay or reimbursements, weaker reporting, mobile app friction, and support that can be slow or unclear. Most notably, several describe abrupt account closures with little explanation.
Brex feels fantastic because it makes finance operations fast, centralized, and much easier to control.
What stands out most is that you can manage cards, reimbursements, vendor payments, bills, approvals, and spend controls in one place. It also gives good visibility into who spent what, lets you set limits and policies, and reduces a lot of back-and-forth between employees, finance, and vendors.
What needs improvement
detailed reporting options (2)mobile app (2)
More transparent support for billing issues, faster resolution times, and clearer explanations when something behaves unexpectedly would make the overall experience even better.
vs Alternatives
We considered other corporate card and expense management solutions, but chose Brex because it offered the best combination of ease of use, spend controls, reimbursements, bill pay, and real-time visibility in one platform.
"Brex – Great for Growth, But Startups Might Struggle Now"
I’ve been with Brex for a few years now, and it’s been an overall solid experience. They’re great if you’re looking to streamline expenses and keep things organized, and it’s clear they’ve built a system for scaling businesses.
What Brex Does Well:
- Expense Management & Tracking: Brex makes it easy to manage expenses with virtual cards and spend controls. It’s a huge plus if you’re handling various departments and want to set limits or monitor specific costs. Really shines for keeping everything organized.
- Perks & Integrations: They offer some decent perks, and the integrations make syncing with accounting tools smooth. It definitely helps simplify things when you’re handling a lot of transactions.
The Not-So-Good:
- Virtual Card Creation Is Now a Hassle: This used to be one of Brex’s standout features. Creating virtual cards was quick and simple, and it helped us separate specific costs (like Facebook ad spends) without a lot of manual effort. But recently, it’s become harder to create new virtual cards... not ideal when you’re managing multiple accounts.
- Onboarding Isn’t as Startup-Friendly Anymore: We recently raised funds for a new startup, but getting that new account set up on Brex was surprisingly complicated. It used to be a straightforward process, but now it feels more geared toward larger companies. For startups looking to hit the ground running, the onboarding process can feel like a barrier instead of an asset.
FINAL TAKE
Brex is still a powerful tool for growing companies, especially if you’ve got a lot of expenses to manage and need structure around spending. But... for startups and those who loved the old flexibility with virtual cards, it might not feel as accessible as it once did. Faster, simpler processes would go a long way in keeping Brex startup-friendly.
What's great
expense tracking (5)integrations with accounting tools (2)
definitely better than alternatives, and hosts quite a few features that beat using a manual system of bank cards + spreadsheets + emails etc., but doesn't mesh together perfectly. some features like bill pay & reimbursements have been flimsy and buggy from our experiences, and the constant changes of vendor cards -> budgets -> spend limits + cards means we have to adjust our internals every couple months to match. fine for a smaller company but i can imagine it getting annoying at scale. great product still!
Closed our active business account without warning. We've been in business 15 years, we employee 30+ people, we have never had a negative payment, we always have cash in our account, we use it almost daily. No explanation just 'withdraw your funds and leave'
We do website development for huge companies and have no strange activity that would contribute to this, and the decision is final. We have a few months to uproot everything and switch to a new account, update all our ACH info etc, connected accounts, etc.
We originally signed up for Brex in 2019 when we started out and as a fintech founder I've always admired the level of detail and thoughtfulness the Brex team approaches product with -- small details like the Chrome extension, virtual cards with controls, easy receipt tracking, and ACH notifications help us optimize burn and focus on building!
Enjoy using Brex at my startup. Always rolling out new features. Great founder community. Mobile app could be better (logs me out too often), but heard it's getting fixed in one of the upcoming versions.
Last week I would have told you I loved Brex - in fact, I have told many people I love Brex, including the thousands of people on my email lists and followers. However.. that was last week.
This week they told me and presumably hundreds of other businesses that they are shutting down our accounts - and without warning shut off the ability to deposit money in the account.
This leaves you scrambling to find another accounts so that you can maintain the cashflow of your business.
Absolutely horrible company that seems maliciously intent on sabotaging businesses.
Brex is an incredible product, we use the cash management, bill pay and card to create a full financial stack. My finance team loves it. In addition, there’s a lot of fantastic community events. You feel apart of something, a mission, a tribe more than just a customer when using brex. + the GM of startups is just a cool guy :)
Running a solid business, always have plenty of cash in the bank, was suddenly told "Brex is no longer willing to sustain a business relationship with your company" and given barely two weeks to reset my whole banking stack with no reason given. Would highly recommend you place your funds with a serious business being run by serious people - which is clearly not Brex.