BotticelliBots

Chatbots are becoming increasingly popular due to their ability to provide instant and efficient interaction with users, automate customer service processes, and deliver personalized content. The progress of artificial intelligence and machine learning has become the reason for more functional and smarter bots. Bots find their application in the fields of messengers, commerce, education, and healthcare providing users with convenience and service accessibility. The ability of chatbots to promptly respond to queries, provide information, and even perform specific tasks makes them not only a modern trend but also a crucial element in the business’s customer interaction strategy. It is essential to carefully consider the ability to work with different messengers developing bots. The diversity in the messenger world is vast, ranging from WhatsApp, Telegram, and Facebook Messenger to VK, Signal, and WeChat. Despite the popularity of Telegram, in some countries, it may be blocked. This forces adaptation to local messengers, such as WeChat in China. This geographic variability emphasizes the importance of supporting various platforms. We have developed the Botticelli framework, which can simplify the process of creating bots by ensuring compatibility with a wide range of messengers. Botticelli is an open-source .NET Core framework for building universal bots with integration for databases, message brokers, speech engines, and artificial intelligence (such as GPT-j and ChatGPT).