Away

Built for modern travel

8 followers

Built for modern travel

8 followers

Away, is an American online and storefront retailer. It is best known as a luggage designer, manufacturer and retailer, but is set to launch a travel clothing line in 2021.

Launch tags:Travel•Tech

Launch Team

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Promoted

Draftbit

Really like the idea (and price point) of this, but having trouble finding any interior photos - anywhere we can see a few photos of the charger, lining, laundry bag, etc?

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11yr ago

Away

Maker

@donaldhruska Hi Donald! We hear you, stay tuned for interior images VERY soon!

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11yr ago

Draftbit

@stephkorey @donaldhruska Great - excited to see!

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11yr ago

@donaldhruska Looks like they finally added an interior image: http://www.awaytravel.com/buy

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11yr ago

Mashable for iPhone

The design is lovely & definitely beats the pants visually off my Briggs & Riley set. However, as a frequent traveller, B&R's lifetime guarantee was a big factor in my decision to purchase. Good luggage is an investment - function & longevity matter! I didn't see any warranty info on the pre-order page; digging through the site's terms & conditions I saw a reference to a warranty but still couldn't find the full text. What kind of customer service & warranty are you providing for your bags? Does it cover even the built-in battery (which is a really neat idea but likely more susceptible to failure than the rest of the roll-on)? And if you are standing behind your product with a strong warranty, why not emphasize it on the product page?

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11yr ago

Away

Maker

@ecetweets We're fully standing behind our product with a lifetime warranty on the bag, a two-year warranty on the built-in battery and a 100-day no-questions-asked return policy. It's not something we've emphasized on the product page just yet—there will be a lot more detail on our full site—but it's a good call; we're going to put some more info up shortly!

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11yr ago

Mashable for iPhone

@jennifer that's great to hear! Definitely think it's worth emphasizing on both product page & throughout site as it's a key decision-making factor. Congrats on the pre-launch!

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11yr ago

Polywork

Hunter

Away started taking pre-orders of their new luggage brand and I have to say, it rivals Rimowa (one of the high end brands in the space) or Briggs & Reilly. Really excited to see this come to life and great to see @jennifer back in the operator role during her time at Warby Parker!

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11yr ago

@daveambrose ARGH, I want my roll-on NOWWWWWW, @jennifer and @stephkorey!! Congrats on the official launch!

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11yr ago

Away

Maker

@daveambrose Thanks for your support, Dave! It's been an incredible day so far. And hi @pe_feeds!

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11yr ago

Fits

@jennifer congratulations on launching! I'm immediately sold -- clean design, solid price point, good color options. If you're looking for some press coverage, feel free to reach out and we can support! atif@porhomme.com

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11yr ago

Poolsuite

I've been waiting for a case just like this. Nailed it! Will you open up pre-orders to non-US residents?

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11yr ago

Away

Maker

@marty Hi Marty! Thanks for the kind words. I wish we could open pre-orders to international shipping, but we're just not set up for it yet. Hopefully in 2016!

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11yr ago

These look great, I've been loyal to Rimowa for years but I love the design and especially the price. The book is a nice touch, I'm definitely a sucker for travel / wanderlust literature. Really well done. Any plans to release a 2-wheel trolley version in the future?

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11yr ago

Away

Maker

@chrisxev Hi Chris! That's awesome to hear that you're digging the design and price. We don't have any 2-wheel versions in the works because we overwhelmingly heard from frequent travelers that 4-wheels are a must, but we'll definitely keep it in mind for the future. Thanks!

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11yr ago

Touchjet WAVE

This looks awesome. Eager to get my hands on one and check out the quality. Wish it were available by xmas. Would have got a bunch for gifts.

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11yr ago

Away

Maker

@saulsutcher Thank you for the kind words! It's not exactly the same as putting the suitcase under the tree, but you can always gift the gift card (with our book!) and that way the recipient can choose their own color in the new year. Plus, wrapping a book/gift card is easier ;)

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11yr ago

unfnshed

IMO you need more colors that contrast with the black wheels, zippers, handles, etc. Right now the "Sand" is the most appealing to me. Don't get me wrong, all the other colors look nice, I just would like something that seems less black. Perhaps a light grey or even and a red would be nice.

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11yr ago

Away

Maker

@abdophoto Thanks for the color feedback! We'll definitely keep that in mind as we develop future colors.

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11yr ago

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