Astervis: Contact center monitoring and analytics system

Hi Product Hunt community! 👋 I'm excited to introduce Astervis - a modern call center management system that we've been developing with a focus on real-time analytics and operator efficiency. The idea for Astervis came from our experience working with traditional call center software. We noticed that most solutions were either too complex or lacked modern features that today's businesses need. We wanted to create something that would: 🎯 Provide real-time insights with an intuitive dashboard 📊 Make performance tracking simple and actionable 🌍 Support multiple languages out of the box (currently available in English, Russian, and Kazakh) 🤝 Integrate seamlessly with popular CRM systems like Bitrix24 Some key features we're proud of: - Real-time call monitoring and analytics - Advanced operator performance tracking - Comprehensive reporting system - Call distribution heat maps - Service level agreement (SLA) monitoring We'd love to hear your feedback and answer any questions you might have about Astervis. What features would you like to see in a modern call center solution? Try it out and let us know what you think! 🚀