Hey Hunters! 💜 I'm part of the Adaptive Pulse team and want to share with you our customer intelligence platform. @zack_mitkin and @chris_mcdonald_common are a pivotal part of the team as well and they helped build our solution. 👾 THE CHURN DEMON 👾 Churn is a fatal and persistent problem that startups and all businesses face. Churn can’t simply be explained by customers who leave. It's important to understand why customers leave. Build a loyal customer base to increase renewals and upsells. 🕵🏻‍♀️ Solution 🕵🏻 Adaptive Pulse helps companies better understand their customers. Find patterns and surface trends to learn what makes unhappy vs life long customers. With drill down analytics and ML, you get a 360° view of your customers. Now you can be proactive to churn rather than reacting to unpleasant customer surprises. Reducing customer churn helps companies increase customer retention and boost net revenue retention. We make it fast and easy to connect your data, you can use one-click integrations with apps like Salesforce, Hubspot, Zendesk and Pendo. Let our AI automatically analyze, score, alert and recommend how to best retain your customers so you can focus on driving the outcomes that you want. There's no coding required on your end and we push insights right to Slack! Pulse Score Builder 🔴🟡🟢 Try out our new self-serve platform that helps you automate customer health scoring. You decide whether product usage or engagement is more of an indication of churn. Or is sentiment trends from only emails the past quarter more important than usage for you? Most likely, it’s a combination of everything. Build custom health score models for all your customers segments. We want to help every industry understand what their customers want. ✨ Goodies ✨ Are you part of a customer success or retention team? If you would like to have your CS team be part of our beta testing, head on over to our website and sign up! The first 100 teams will be in a raffle for $100 USD. For all PH friends you get a 1 month credit! It's valued at $1500 USD and normally only 14 day trials are offered but we want you to try the entire month out for free. We welcome your feedback and would love to hear from you! Sign up here https://adaptivepulse.com/build-... to let us know you’re from product hunt. Founders: Jen 🕵🏻‍♀️ & Johnson 🕵🏻 Jen has been in customer-facing roles for 14 years and considers herself a customer experience, retention & data extremist. She understands the importance of delivering value and increasing engagement with every customer. When leading the customer retention initiative at a B2B Saas company, she knew churn was a problem. Unable to proritze accounts with a data-driven and automated approach, she looked for a new solution. That's when she decided to create Adaptive Pulse. Her goal is to help companies increase retention, engagement and retain more customers. Johnson most recently was an engineering lead at a public YC company. He built internal tools for their customer success, support and data teams. He saw that finding actionable insights from disparate data sources was not easy yet highly lucrative when achieved. His goal is to equip customer success reps with solutions they need for their retention efforts. Thank you and we welcome feedback! 💜 Keep a #Pulse on every customer! 💜

Adaptive Pulse

Tackle churn, customer health scores, predictive analytics

Tackle churn, customer health scores, predictive analytics